Privacy Policy

1. Scope

This Privacy Policy applies to the GemiAI iOS and macOS apps and related services, including AI chat, image generation, website creation, history, points, Pro benefits, in-app purchases, and support.

If you do not agree with this policy, please stop using the app. By continuing to use GemiAI, you acknowledge that you understand and agree to the processing described here.

2. Information We Collect

2.1 Account and device identifiers

To create and recognize your app account and synchronize points and history, we generate or receive device identifiers, user IDs, nickname, account status, Pro status, point balance, creation time, and last active time.

2.2 Content you submit

When you use AI chat, image generation, or website creation, we process your text, prompts, uploaded images or files, generated results, conversation context, website code, preview links, and history. This information is used to complete your requests, display history, support follow-up edits, and troubleshoot issues.

2.3 Purchases and order information

When you purchase points or Pro benefits, we record package, order number, Apple product ID, transaction ID, payment status, delivered points, recharge amount, and order time. Payments are completed through Apple App Store. We do not collect or store bank card numbers, Apple ID passwords, or similar payment credentials.

2.4 Usage and diagnostics

To keep the service stable and secure, we may process request time, API path, error logs, network status, IP address, device environment, and generation task status. This information is used mainly for security, troubleshooting, performance improvement, and abuse prevention.

2.5 System permissions you authorize

When you upload images or files, the app may request access to system capabilities such as Photos, Files, Camera, Microphone, or Speech Recognition. These permissions are used only when you choose the related feature. You can manage permissions in system settings.

3. How We Use Information

• Provide AI chat, image generation, website creation, history, and context memory.
• Process point deductions, failed-task refunds, Pro benefits, order creation, and Apple in-app purchase verification.
• Save and display content you create so you can edit, copy, preview, or delete it.
• Detect service issues, troubleshoot failures, and improve stability and generation quality.
• Prevent fraud, abuse, attacks, malicious requests, and violations of our terms.
• Review account, order, point, and generation status when you contact support.

4. AI Services and Third-Party Processing

To fulfill AI generation requests, we may send your prompts, attachments, context, and required task parameters to third-party AI model providers. Third-party services process the information only as needed to provide the requested generation.

Please do not include government IDs, payment card numbers, passwords, health information, sensitive children's information, or other highly sensitive personal information in prompts, attachments, or generated content.

5. Sharing

We do not sell your personal information. We share or disclose information only when necessary, including:

• With AI model, cloud storage, payment verification, hosting, and infrastructure providers needed to operate the service.
• To comply with applicable law, legal process, or lawful government requests.
• To protect users, GemiAI, or third parties, and to investigate fraud, security risks, or violations.
• In other situations with your explicit consent.

6. Retention and Deletion

We retain information for as long as needed for the purposes described in this policy. Conversations, images, website projects, attachments, and order records may be retained until you delete history, delete your account, or until we clean up data for operational or compliance reasons.

You may delete history in the app or request account deletion. After account deletion, we stop showing related account content and delete or anonymize non-essential data within a reasonable period. Records needed for orders, transactions, security, fraud prevention, legal compliance, or dispute handling may be retained for the necessary period.

7. Your Choices and Rights

• You can view points, history, order-related status, and generated content in the app.
• You can delete chat, image, and website history.
• You can request account deletion in the app or contact support to request access, correction, or deletion of relevant information.
• You can manage Photos, Camera, Files, Microphone, Speech Recognition, and other permissions in system settings.
• If you have concerns about our data practices, contact us through the support page.

8. Children and Minors

GemiAI is not directed to children under 13. Minors should use the app with guardian consent and guidance. If a guardian believes a child has provided personal information, contact support and we will handle the request as required by applicable law.

9. Security

We use access controls, encryption in transit, permission limits, logging, and data minimization to protect information. No internet service can be guaranteed to be completely secure, so please protect your device and avoid submitting unnecessary sensitive information.

10. International Transfers

Depending on the models, cloud services, and deployment locations used, information may be processed outside your region. We take appropriate measures to protect information as permitted and required by applicable law.

11. Updates

We may update this policy due to feature changes, legal requirements, or service operations. Updates will be posted on this page with a new effective date. Material changes may also be communicated in the app or by other reasonable means.

12. Contact

For privacy, data, account deletion, or user rights questions, visit Support or email gemiai0705@yeah.net.